Customer Awareness

Financial literacy, fraud awareness, and cyber safety

Practical customer education content for safer borrowing, stronger fraud prevention, and responsible digital behavior.

Financial Literacy

Customer education resources will explain borrowing basics, repayment planning, credit discipline, and responsible financial behavior.

Fraud Awareness

Customers will be warned against impersonation, unofficial payment channels, fake agents, and suspicious loan offers.

  • Verify official contact channels before sharing information
  • Do not pay processing fees to unauthorized accounts
  • Report suspicious calls, messages, or links immediately

Cyber Safety

Cyber safety guidance will cover password hygiene, OTP protection, phishing avoidance, and safe document sharing.