Fair Practices Code
The Fair Practices Code will describe customer communication, loan process transparency, recovery practices, and fair lending standards.
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Fair Practices Code, KYC / AML, privacy, terms, interest rate, and digital lending policy publication areas.
The Fair Practices Code will describe customer communication, loan process transparency, recovery practices, and fair lending standards.
The policy will explain interest rate model, risk gradation approach, charges, and customer communication practices.
KYC, customer due diligence, anti-money laundering, and monitoring requirements will be published for customer and regulator visibility.
Privacy practices will define personal data collection, usage, retention, disclosure, security, and customer rights.
Customer-facing commercial and website terms will be published with version control and approval before release.
Website usage terms will define acceptable usage, disclaimers, intellectual property, and limitation of liability.
Digital lending policy details will cover consent, transparency, partner disclosures, data controls, and customer protection safeguards.